Job Title	EMS Dispatcher*
Location	Largo, FL*
*Position is based out of Largo, FL
Department	Communications Center
FLSA Status	Non-Exempt
Reports to	Director of Communications
Shifts hiring	Part-time

Position Title:   EMS Dispatcher Part-Time

Reports To:         Communications Supervisor
Exempt (Y/N):   No

Summary:

This position is responsible for receiving and processing requests for ambulance service via telephone and radio utilizing Medical Priority Dispatch and maintaining the System Status Plan. 

Candidates must possess a current FL Department of Health EMT or Paramedic License.

Major Duties and Responsibilities:

• Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
• Consistently achieves alert times within 30 seconds of call received time, 90% of the time.
• Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
• Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures.
• Demonstrates the ability to apply the System Status Plan to daily operations.
• Demonstrates ability to maintain quality improvement program goals.
• Demonstrates the ability to modify the System Status Plan as needed for efficient Operations.
• Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary.
• Ability to direct resources during major/mass casualty incidents.

 

Minimum Qualifications:

• Must possess a current FL Department of Health EMT or Paramedic License
• High School diploma or General Education Degree (GED).
• Pinellas County SSC obtained within 3 months of SSC hire date.
• Obtain NAED EMD Certification within 6 months of SSC hire date.
• Good Computer skills and ability to multi-task.
• In the interest of public safety, the ability to speak in an unencumbered manner is a
• Bona Fide Occupational Qualification (BFOQ) for this position.

 

Physical Requirements:

• Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, leaning.
• Frequently: Hearing/listening, clear speech, reaching, touching, typing.
• Constantly: Sitting, seeing.