Job Title EMS Dispatcher
Location Largo, FL
Department Communications Center
FLSA Status Non-Exempt
Reports to Director of Communications
Shifts hiring Part-time


Position Title:   EMS Dispatcher Part-Time

Reports To:         Communications Supervisor
Exempt (Y/N):   No

Summary:

This position is responsible for receiving and processing requests for ambulance service via telephone and radio utilizing Medical Priority Dispatch and maintaining the System Status Plan. 

Candidates must possess a current FL Department of Health EMT or Paramedic License.

Major Duties and Responsibilities:

  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
  • Consistently achieves alert times within 30 seconds of call received time, 90% of the time.
  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
  • Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures.
  • Demonstrates the ability to apply the System Status Plan to daily operations.
  • Demonstrates ability to maintain quality improvement program goals.
  • Demonstrates the ability to modify the System Status Plan as needed for efficient Operations.
  • Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary.
  • Ability to direct resources during major/mass casualty incidents.

 

Minimum Qualifications:

  • Must possess a current FL Department of Health EMT or Paramedic License
  • High School diploma or General Education Degree (GED).
  • Pinellas County SSC obtained within 3 months of SSC hire date.
  • Obtain NAED EMD Certification within 6 months of SSC hire date.
  • Good Computer skills and ability to multi-task.
  • In the interest of public safety, the ability to speak in an unencumbered manner is requirement for this position.

 

Physical Requirements:

  • Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, leaning.
  • Frequently: Hearing/listening, clear speech, reaching, touching, typing.
  • Constantly: Sitting, seeing.

 


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